Saturday, June 16, 2012

CSC Assignment Successfully Completed!

In Instituto Empreender's (IE) Enter Jovem Plus Program, IE tracks student data and performs job matches to partner companies as vacancies becomes available.  IE is challenged with not having an efficient data management system to maintain and manage the data.  A large amount of resource is spent contacting students and partner companies through phone and tracking the information manually.

IE requested for our team to propose a solution to increase efficiency in data management and enable compiling, processing and presenting this information in a manner that allows for smarter data analytics and reporting to funding companies.

Our team was able to work within the 4 weeks window to provide IE with an immediate solution as well as a proposal for a long term solution. 
The immediate solution was provided with a User Guide and training.  The solution had been tested and is already being used.  The solution improved IE’s efficiency by more than 50% and also reduced room for errors.
For the proposed long term solution, IE was concerned that they would not be able to articulate their requirements for the web-based solution.  Our team worked on documenting the requirements and solution to a level that addressed this concern.

Overall, IE was very pleased with the work completed within the four weeks.  IE had initial concerns of how our team would be able to develop a solution to their problem.  Amongst us, there is Alex, who is a hardware engineer, Etsuko, who is a database administrator and I, with experience in business operations and project management.  However, above corporate social responsibility, CSC program aims to provide the participants with leadership development and global cultural adaptability.  Our team shared our vision for the solution and worked towards it, we did!  We were extremely pleased when IE commented in the closing event that we had exceeded expectations.  

We also had the privilege to participate in an English class taught to a group of youths ranging from 16-17 year olds.  We saw the value that IE provided to these disadvantaged youths in giving them additional trainings and skills that would give them better job opportunities.

Both teams felt that there was a rich exchange of cultures: Brazil (IE), USA (Alex), Japan (Etsuko) and Singapore (myself). 
The cultural exchange for the IBM team was to a much greater extent.  Spending one month together at work and at play, the 15 of us from 11 different countries (Australia, Canada, Germany, Ireland, Japan, Romania, Singapore, Slovakia, Switzerland, USA, UK) got to know each other really well in ways that we may otherwise never have the opportunity to do.

I am very proud of IBM for this program and I would strongly encourage all IBMers to grasp the opportunity to be in this program and make yourself count for something meaningful outside of your comfort zone.
Adeus Brasil!  Salute IBM!

#ibmcsc brazil #ibmcscbr12